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Frequently Asked Questions

Answers to Common Questions

Which payment methods do you accept?

 Currently payments are accepted via Wix Payments (Debit & Credit), and PayPal.

What is your return policy?

No Returns on Open Product. If you cancel your order before the product is opened on stream then you will receive a full refund of your initial order amount.

When do you ship?

Expected ship out time is within 7-10 business days. You should receive an email with your tracking code. If you did not receive any tracking information feel free to contact me via email at or on the Discord Channel. *If their are any delays in shipping, I will hold items until able to ship.*

FAQ & Policies: FAQ

Poke4You Policies

Order Fulfillment Policies

  • Refund policy - No Refunds on opened product. Refunds are only available on cancelled orders before packs are opened.​

  • Delivery policy - Orders will be shipped out within 7-10 business days via USPS. 

  • Return policy - No Returns once your break has happened. All products are currently opened LIVE & Proof of your order items you will receive from your purchase.

  • Cancellation policy - You can cancel your order for a full refund of your purchase amount as long as the packs are still sealed by the time of cancellation. 

  • Shipping policy - International Buyer(s) are responsible for taxes, tariffs & fees.  - Insurance is available per request. 

FAQ & Policies: List
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