Frequently Asked Questions

Answers to Common Questions

Which payment methods do you accept?

 Currently payments are accepted via Wix Payments (Debit & Credit), and PayPal.

What is your return policy?

No Returns on Open Product. If you cancel your order before the product is opened on stream then you will receive a full refund of your initial order amount.

When do you ship?

Expected ship out time is within 7-10 business days. You should receive an email with your tracking code. If you did not receive any tracking information feel free to contact me via email at Poke4You@Yahoo.com or on the Discord Channel. *If their are any delays in shipping, I will hold items until able to ship.*

 

Poke4You Policies

Order Fulfillment Policies

  • Refund policy - No Refunds on opened product. Refunds are only available on cancelled orders before packs are opened.​

  • Delivery policy - Orders will be shipped out within 7-10 business days via USPS. 

  • Return policy - No Returns once your break has happened. All products are currently opened LIVE & Proof of your order items you will receive from your purchase.

  • Cancellation policy - You can cancel your order for a full refund of your purchase amount as long as the packs are still sealed by the time of cancellation. 

  • Shipping policy - International Buyer(s) are responsible for taxes, tariffs & fees.  - Insurance is available per request.